Privacy Policy
Effective Date: April 2026
Company: The Convenience Company (Wales and West) Ltd
1. Introduction
The Convenience Company (Wales and West) Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website:
https://conveniencecompany.com/
2. Information We Collect
Information you provide directly
- Name
- Email address
- Phone number
- Any information submitted via contact forms, email, or phone
We use this information solely to respond to enquiries and provide requested information.
Automatically collected data
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
3. How We Use Your Information
We use your data to:
- Respond to enquiries
- Provide services or information you request
- Improve our website and user experience
- Monitor website performance and security
We do not sell or rent your personal data.
4. Analytics
We use Google Analytics to help us understand how visitors use our website.
Google Analytics collects information such as:
- Pages visited
- Time spent on pages
- How you arrived at the site
- General geographic location (not precise)
This data is:
- Aggregated and anonymised where possible
- Used solely to improve website performance and user experience
Google may process this data on servers outside the UK. We ensure appropriate safeguards are in place.
You can opt out of Google Analytics tracking by using browser settings or tools such as the Google Analytics Opt-out Browser Add-on.
5. Cookies
Our website uses cookies, including those set by Google Analytics.
Cookies are small text files stored on your device that help us:
- Understand how the website is used
- Improve functionality and performance
Types of cookies we use:
- Essential cookies – required for the site to function
- Analytics cookies – help us understand usage and improve the site
You can control or disable cookies through your browser settings.
6. Sharing Your Information
We only share your data:
- Where required by law
- With trusted service providers (e.g. hosting providers, analytics services)
- To protect our legal rights
We do not share your data for marketing purposes.
7. Data Retention
We retain personal data only as long as necessary to:
- Respond to enquiries
- Meet legal and regulatory obligations
8. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction
- Request deletion
- Object to processing
- Request restriction of processing
To exercise your rights, please contact us.
9. Data Security
We take appropriate measures to protect your data from:
- Unauthorised access
- Loss or misuse
However, no internet transmission is completely secure.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy policies.
11. Contact Details
The Convenience Company (Wales and West) Ltd
Lower House
Tyberton, Madley
Herefordshire, HR2 9PT
01981 500 753
info@conveniencecompany.com
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.