Frequently Asked Questions


How much does it cost to hire a loo?

This depends on (a) how far you are from us and (b) how many units you require. Please contact us for a highly competitive quotation for your event.

Do I need to provide a water supply?

The luxury toilets we supply are self contained so therefore come with their own tank of fresh water. For events of an extended duration this may require topping up with an on site supply. Under normal usage extra water will not be required.

Do I need to provide an electricity supply?

Most units require a 13 amp supply, which means it needs access to a single mains socket. (Only the Single Plastic unit and the Single Disabled unit do not require a power supply.)

If you do not have an electric supply handy, a suitable generator would need to be used; we can arrange this if required.

Do I need to supply drainage facilities?

No – all our units are self-contained, so we do not need drainage facility on site. If you have hired a unit for more than one event and require a gully empty, that’s no problem either because we supply our own sludge gulper.

Will the loos smell?

No. All our units contain automatic air fresheners; we also use a sweet-smelling chemical in the toilets themselves.

What kind of site do you need?

The intended site should be flat, firm and reasonably level, with a surface of tarmac, concrete or grass.

How much access to the site do you need?

The toilet units are quite maneuverable and our experienced drivers will always do their best to site the unit exactly where you want it, but we do need adequate access arrangements. Measurements for all our toilet units are included in the descriptions here; please be aware of overhanging branches and shrubs when planning access arrangements.

Will the toilets need to be serviced during my event?

This won’t normally be necessary – all our loos are supplied with sufficient consumables (soap, toilet paper, water etc) for most types of event.

However, if your event takes place over several days or you are hosting a very large number of guests, servicing on site may indeed be required. We can arrange this, but it will be discussed at the time of enquiry.

Can you provide an attendant service?

Yes, at extra cost we can provide one or more attendants depending on the size of your event. Our attendants are uniformed; their role is to ensure that the unit is kept spotlessly clean and running smoothly with out any inconvenience to your guests

How are the toilets delivered to the site?

Our toilet trailer units are towed to your site by a 4×4 vehicle. Our drivers will be smartly dressed in our uniform.

When will the toilets arrive?

A delivery and installation schedule will be discussed at your booking; we always endeavour to fit in with the customer’s plans. Usually the units are delivered at an agreed time one or two days before your event date.

Can the toilets be incorporated into the marquee so that guests do not have to go outside to use the toilet?

Yes, our units are often integrated into a marquee in this way.

Your marquee company will be responsible for the structure surrounding the unit and you should discuss your requirements with them. In such cases the toilet unit may be delivered earlier than necessary so they are in place before the marquee is erected.

Can you provide disabled access?

Yes – we have luxury and standard units available: please ask for details.

How much information do you need to provide a quotation?

Here’s a basic checklist:

* Location
* Time and dates
* Estimated number of people
* Special requirements (eg attendant(s), disabled access)
* Are you planning two consecutive events? (If yes, a service visit and gully empty may be required.)

How long before the event should I place my order with you?

The earlier the better to guarantee the unit you require. We work on a first come, first served basis, but we will always endeavour to accommodate you.

Who provides the toilet paper?

We provide all the consumables. We use soft high-quality loo paper.

When do you require payment?

We require a deposit of 25% to confirm your booking. The balance is required seven days before your event.

Can you accept payment by credit card?

Yes, we are happy to take MasterCard and Visa.

What is the difference between a ‘luxury’ unit and an ‘event’ unit?

Our event units are intended for higher throughput. They are functional and more economical than the luxury units, which have a higher standard of fittings and finish.

When will you remove the units after the event?

This usually happens the day after your event has finished.